Showing posts with label issues. Show all posts
Showing posts with label issues. Show all posts

Wednesday, April 17, 2013

Apple said to be offering replacements for 'very small number' of Apple TVs with WiFi issues

Apple said to be offering replacements for 'very small number' of Apple TVs with WiFi issues


The Apple TV has seen its share of issues crop up and then be fixed by software updates, but it looks like at least some are proving to be too difficult for some fresh firmware to fix. According to a support document obtained by 9 to 5 Mac, Apple has informed employees at its Apple Stores and authorized resellers that a "very small number" of third generation Apple TVs are eligible to be replaced due to persistent WiFi problems. Those replacements will be offered for up to two years from the original purchase date (free of charge), and you can check if the serial number for your device matches up with the affected units at the links below.


Via: Ars Technica, MacRumors


Source: 9 to 5 Mac

Saturday, April 13, 2013

PebbleOS 1.10 supports third-party watch faces, sorts out iOS issues

Pebble OS 11 supports thirdparty watch faces, sorts out iOS issues


Pebble has been on a rapid cadence with smartwatch updates to justify those crowdfunded dollars, and it's not letting up just because watch shipments are well underway. PebbleOS 1.10 has arrived with support for custom watch faces built using the matching (and newly available) SDK. The revamp will be especially helpful for iOS users -- we see several fixes for crashes, permissions and power in store. Everyone gets options to disable backlighting and vibrations in certain conditions, too. As such, there's every reason to fire up the Pebble app for an upgrade, even if it's just for some visual variety.

[Thanks, Uday]


Source: Pebble (1), (2)

Wednesday, April 10, 2013

Microsoft releases Surface RT and Pro updates, aims to fix WiFi issues again

Microsoft releases Surface RT and Pro updates, aims to fix WiFi issues again


Surface RT devices have already scored two updates that aim to fix problems with 'limited' WiFi connectivity, and now Microsoft is pushing out a third patch that aims to put its wireless troubles to rest. Redmond's fresh code also beefs up support for a "wide range" of access points and stomps out system crashes caused by some WiFi issues. As for Surface Pro, its own April update smoothes out Surface Type and Touch cover connectivity kinks, adds support for Japanese keyboards on North American hardware, stomps a bug that disables the WiFi driver when airplane mode is toggled and addresses an issue with touch navigation in the UEFI boot menu. Microsoft's remedy should get sucked down to your slate automatically, but you can grab it by hand through Windows Update as well.


Via: The Register


Source: Microsoft (1), (2)

Wednesday, February 13, 2013

Microsoft pushing Surface RT update to tackle WiFi and performance issues

Microsoft pushing Surface RT update to tackle WiFi, performance issues


If you've had any sustained glitches with your Surface RT, check for a software update -- Microsoft might just have sorted it out. A February refresh pushing out today should mend problems with WiFi reliability that have led to the tablet showing "Limited" access. It also eliminates sluggishness in the power and volume controls, as well as Windows as a whole. Is your Surface snappier after the update? Let fellow owners know in the comments.


Source: Microsoft

Sunday, February 3, 2013

FTC issues mobile privacy guidelines, values clarity and Do Not Track

FTC posts recommendations for mobile app privacy clear, conspicuous with Do Not Track


The FTC has made online privacy one of its bigger missions as of late, going so far as to develop a full privacy framework that it hopes others will follow. Its counsel is extending to the mobile world with a new report full of recommendations for privacy inside apps, ads and mobile operating systems. Some of the advice includes decidedly common sense measures, such as asking for privacy permissions at a relevant moment or requiring clear disclosures as to what info leaves the device. Other tips require more exertion: the FTC would like to see dedicated privacy dashboards inside of apps, privacy policies that are visible directly from app stores and a simple Do Not Track option baked into both mobile browsers as well as ads. The suggestions aren't binding, and they're only partly useful when we've already seen features like Do Not Track find their way into newer platforms like iOS 6 and Windows Phone 8. Still, the report is potentially a worthwhile read for developers -- especially those that want to stay on the FTC's good side.


Via: Reuters


Source: FTC

Sunday, January 6, 2013

Microsoft working on a fix for Halo 4 SmartGlass issues, arriving in 'the coming weeks'

Microsoft working on a fix for Halo 4 SmartGlass issues, set to arrive in 'the coming weeks'


Microsoft's SmartGlass and Microsoft's Halo 4 apparently aren't quite getting along on Windows Phone 8 devices. Using SmartGlass, Halo 4 players can normally access their stats and other info about their android supersoldier using the long-established Waypoint service -- except for Windows Phone 8 users, apparently. A forum thread dating back to Halo 4's November launch highlights the issue -- as Xbox.com forum user "Scion Eon" puts it: "Whenever I try to log into SmartGlass on my phone while playing Halo 4, I am immediately greeted with a message that says 'Your device is missing certain required features.'" As it turns out, Mr. Eon isn't the only one experiencing said connectivity issues -- specific to Windows Phone 8 devices -- and Microsoft's aware of the situation.


"We are aware that there is an issue with the Xbox SmartGlass experience for 'Halo Waypoint' on Windows Phone 8 devices, which may prevent users from accessing Halo 4 player stats," a Microsoft rep told us this afternoon. Thankfully, Redmond's also taking care of a solution. "We are actively working on a fix and expect to have a solution within the coming weeks. We appreciate your patience as this gets resolved and apologize for any inconvenience this causes," the statement reads. Of course, should you want to access Halo 4's Waypoint functionality on SmartGlass before that fix, you can always use Microsoft's competitor's devices. But then who'd do that?


[Thanks Colin!]

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Tuesday, December 25, 2012

Foxconn, Samsung face labor issues at Chinese factories

Assembly line workers are logging 12-hour days to churn out the latest handsets for Samsung Electronics at a factory in Huizhou, China.

24-year-old Wang Hong Wei knows what it's like: He and about four to six others would collectively assemble 2700 Samsung Galaxy S III phones each day at the factory run by HTNS Shenzhen Co. But they could never finish the job within normal working hours.

"They told us we could complete it in ten hours, but ten hours was not enough," Wang said when interviewed in late November. "Every day we kept working, but we couldn't finish."

Long working hours are often cited as one of the major labor law violations occurring at electronic manufacturers in China. But for many workers in the country, the excessive overtime is simply the norm, and even sought after. In exchange, employees receive higher salaries, and companies such as Samsung and Apple supplier Foxconn can ship out more product. But after facing increased scrutiny over working conditions in China, both Samsung and Foxconn have pledged to bring down workers' overtime hours over the next two years.

By July 2013, Foxconn plans to limit the overtime at its factories to the Chinese legal limit of 36 hours per month. Samsung also plans to do the same by the end of 2014 for its supplier factories in the country.

But meeting the goal will mean overcoming serious challenges, which if mishandled could lower the salaries for workers, many of whom are dependent on the extra wages to make a living.

foxconn zhengzhoIDGNSFoxconn factory workers in Zhengzhou line up to await a bus after work.

"It will definitely be bad for us if they cut overtime," said Li Xiaoan, a Foxconn worker. "Then our money will be less."

At the Foxconn factory in Zhengzhou, China, workers are assembling Apple's iPhone 5. But already, employees such as Li said on Tuesday that demand for overtime hours at the factory has dried up.

"It's the low season," he said, referring to how demand for shipments of the iPhone 5 has fallen. Now Li works only eight hours a day, and occasionally sees overtime hours and every now and then. During the next few months, he expects his monthly wage will be around 2000 yuan (US$318), a little above the 1800 yuan base wage.

"When I first came here, I was making 3200 yuan, and working ten hours each day, including two hours overtime," he said.

Labor protection groups are also aware that many workers want to keep their overtime, even as the groups have continually criticized Foxconn and Samsung for the long working hours. "I remember one worker told me, don't report on the overtime. If you talk about overtime, the companies will cut it," said Li Qiang, the founder of New York-based China Labor Watch.

But Li Qiang and others argue that the more serious problem is that workers' base wages are so low, they have no choice but to work long hours.

"It's not enough to live off of, so they have to do the overtime," Li Qiang said. "If Foxconn raised the base wages, and workers still did the overtime, then that would be a better alternative. Some workers may want the overtime, but others could choose to do something else, and have a life."

Foxconn appears to be aware of the dilemma, and is expected to raise workers' wages to mitigate the effects of the reduced overtime. Already the company is working on a "compensation package" to protect workers' pay, according to the Fair Labor Association, which has been auditing the factories for labor law violations.

Samsung is also researching measures to eliminate excessive overtime, but declined to offer details.

foxconn zhengzhoIDGNSOne of Foxconn's factories in Zhengzhou, China.

Despite the two companies' pledges, labor experts said they were skeptical Foxconn and Samsung will be able to fully reduce the overtime at their factories.

Not only do the factories have to take action, but so do vendors such as Apple, said Kalen Hua, a coordinator with the China Labor Research Center. To help bring down demand for overtime, Apple will have to give the factories a longer window to complete shipment orders, he added.

But another problem is that many workers tend to leave the factories in search for other jobs once the low season arrives. Often times this can exacerbate overtime hours for the remaining workers when shipments ramp up again.

"I don't know if they can guarantee that they will come through on this, but if they do succeed, then Foxconn and Samsung will be the first ," Hua said. "If they can take the lead on this, then they could influence other companies. Workers would also want to stay at Foxconn and Samsung."

Some hope to see changes soon.

"They should really think about the workers, and not just about the supply," said Wang Hong Wei, who left the Samsung supplier in Huizhou after only working at the factory for five days. Among his complaints were the exhausting work, the disrespect from management, unpaid wages, and the need to stand all day.

"It felt like the management there was almost inhumane," he said. "I hope the conditions get better for the workers who haven't left."


View the original article here

Friday, December 21, 2012

Atom-based Windows 8 tablets delayed until Jan. over driver issues

intel, atom, tablet, slate, windows 8, whql, clover trail, touch devi

Although system builders were supposed to dash off the starting line with seemingly dozens of Windows 8 tablets following the operating system's October 25 launch, most major players seem to have stalled at the gates -- particularly when it comes to Atom-based devices.

Intel's Clover Trail platform is expected to power various slates, including Dell's Latitude 10, which was previously scheduled to ship well ahead of Christmas on December 12 but has recently been updated with a shipping date of January 22, more than a month late.

Likewise, HP's Clover Trail-powered Envy x2 convertible has been pushed from an unspecified day in November to January 8, while Asus and Lenovo still lack hard release dates for the Intel-based VivoTab Smart and ThinkPad Tablet 2, but they likely won't arrive this year. InformationWeek notes that Acer's W510 is the only noteworthy Clover Trail tablet on shelves, and it's only available in limited quantities.

According to unnamed sources cited by InformationWeek, these setbacks are the result of ongoing driver complications. It's said that PC makers are having trouble coding drivers that are stable enough to pass Microsoft's Windows Hardware Quality Labs (WHQL) certification, which is required before the slates are made available for purchase -- a situation Intel and Microsoft have declined to comment on.

Although manufacturers clearly hoped to launch their devices in time for the holiday shopping season, DISCERN analyst Cindy Shaw noted that some vendors won't necessarily be greatly affected by the delay. "HP and Dell are conceding they've given up on the consumer, so missing the holiday season is not that big of a deal. They're not missing that magical time of the year," Shaw said, adding that the companies should still be hustling to ship their devices if they intend to secure enterprise sales.


View the original article here

 

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